My client is looking for a Field service Engineer (onsite). The ideal candidate will have a wide range of responsibilities including maintenance, repair, and calibration of field equipment. The successful candidate will be a problem solver who is responsive to customers' needs.
Salary - 65k - 70k DOE, + benefits
Experience with bulk chemicals will be advantageous.
Job Responsibilities
➢ Working knowledge and skills to support a wide range of product lines (specialty gas and chemical and slurry) and ability to perform the following based on those product lines.
➢ Has full proficiency in a range of technical processes or procedures (or deep skills in a single area) through job-related training and considerable work experience.
➢ Completes a variety of atypical assignments
➢ Works within defined technical processes and procedures or methodologies and may help determine the appropriate approach for new assignments
➢ Maintain and install equipment where intermediate to advanced technical skills are required in hooking up, commissioning, testing, retrofitting, maintaining and troubleshooting chemical delivery equipment.
➢ Install and debug software and controls.
➢ Collect data and perform analysis on equipment to diagnose maintenance problems.
➢ Identifies technical problems and implements solutions within the scope of capability to fully understand and safely implement repairs. Refers more complex problems to appropriate people within the organization.
➢ Works with customers both internal and external to identify issues and resolve them.
➢ Completes tasks in a timely manner that results in minimal loss of time and money due to error for both the customer and AES.
➢ For all work undertaken analyzes means of repair and ensures appropriate secondary planning to minimize any interruption to customer processes.
➢ Understanding of and the ability to operate and install auxiliary equipment. Chemical/Slurry Systems: particle counters, flow meters, sampling systems, analytical equipment (assay, etc…), and system options as appropriate. Gas Systems: gas analyzers, flow meters, flow control valves, regulators, LSS.
➢ Interactions involve solving problems that are often complex in scope and require individual judgment and technical capabilities as well as good customer relations skills.
➢ Sensitivity to customer concerns and future business prospects.
➢ Provide the Voice of the Customer to internal audiences and help the internal organization understand the needs and desires of our customers.
➢ Assist in training customer personnel.
➢ Performs other duties as assigned or as necessary to meet the needs of internal and external customers.
➢ Works with a limited degree of supervision, with oversight focused only on complex new assignments
